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Pharmacy Technician Level 3 nvq. Stuck, please help

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  • Pharmacy Technician Level 3 nvq. Stuck, please help

    hi there
    this is my first post and i am really hoping that someone can help me!?
    i am currently doing the Pharmacy Tech level 3 course and i have got stuck on a question on one of my assessments? This is the question....
    A patient brings back an amber medicine bottle containing 200ml of salbutamol liquid which they had dispensed from your pharmacy two days ago. The patient complains that the glass was chipped inside the top of the bottle when they opened it for the first time this morning. You ask to have a look at the bottle and can see that it is not a manufacturer's bottle, but one of the pharmacy's own.
    [P9] Who is responsible for this and under which legislation?
    From my understanding, the pharmacy would be responsible for this as the medicine has been decanted from the manufacturers original bottle into one of the pharmacies bottles,
    but i cannot find anything in my notes regarding which legislation this comes under?
    If anyone can point me in the right direction, it would be much appreciated. Thank you in advance
    :0)


  • #2
    Already checked The Human Medicines Regulations 2012?

    http://www.legislation.gov.uk/uksi/2.../contents/made

    MHRA links come up with nothing?

    Comment


    • #3
      Hi ,
      i have searched the Humans Medicines Regulations and cannot find anything , i am wondering if it would be a Consumer Protection legslislation, for a defective product?
      I have also searched the MHRA, either i am doing it all wrong or just looking in the wrong places.
      The manager and pharmacist at work were both stumped by this too!

      Comment


      • #4
        If you are using Buttercups training then I would ask them. I found them very helpful when I was training to be a technician.
        Good luck

        Comment


        • #5
          This question has been asked before on this forum. Here’s the link to the thread.

          https://www.pharmacy-forum.co.uk/for...45-legislation

          So far as I can find, other than normal quality control specifications in the manufacture of the bottle, there are no other relevant legislation.

          Here are some possible sources of legislation.

          http://www.legislation.gov.uk/uksi/2.../contents/made

          https://psnc.org.uk/dispensing-suppl...ck-dispensing/

          https://psnc.org.uk/dispensing-suppl...al-containers/


          An example of a patient leaflet which doesn’t mention anything about faulty packaging.

          http://www.mhra.gov.uk/home/groups/s...8558970742.pdf


          With respect to how to handle the situation, clearly the pharmacy is responsible for supplying the drugs in a safe container, so the onus on them is to replace the item without quibble. Secondly the pharmacy should have procedures to ensure that glass bottles are checked for faults before being used. Faulty items should be returned to the supplier for replacement or a refund.

          You might also want to think of the bigger picture too. Is this fault in the bottle a common fault? Should that batch of bottles be recalled? Who do you need to inform about the situation? I think this is what the question may be getting at. If so this link will point you in the right direction.

          https://www.nursingtimes.net/protect...00654.article#

          Personally, I would clarify with Buttercups exactly what context they are interested in before chasing various solutions.

          Comment


          • #6
            When the standard script was for a bottle of something we used a bottle laundry who supplied back to us washed bottles with alloy cap to keep the dust out. In those days glass bottles and jars were reused, Practice discouraged when some people poisoned by drinking liquids in drinks bottles actually containing weed killer/pesticides. Also delivery drivers on tight schedule did not want to handle the returns.
            johnep

            Comment


            • #7
              Originally posted by katgwi67 View Post
              hi there
              this is my first post and i am really hoping that someone can help me!?
              i am currently doing the Pharmacy Tech level 3 course and i have got stuck on a question on one of my assessments? This is the question....
              A patient brings back an amber medicine bottle containing 200ml of salbutamol liquid which they had dispensed from your pharmacy two days ago. The patient complains that the glass was chipped inside the top of the bottle when they opened it for the first time this morning. You ask to have a look at the bottle and can see that it is not a manufacturer's bottle, but one of the pharmacy's own.
              [P9] Who is responsible for this and under which legislation?
              From my understanding, the pharmacy would be responsible for this as the medicine has been decanted from the manufacturers original bottle into one of the pharmacies bottles,
              but i cannot find anything in my notes regarding which legislation this comes under?
              If anyone can point me in the right direction, it would be much appreciated. Thank you in advance
              :0)
              Hello

              We can definitely help you with this.

              Please call our Team on 0115 9374936 and we can connect you to your tutor.

              Alternatively, please complete the contact form via the link https://www.buttercupstraining.co.uk/node/626

              Comment

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