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PDA advice for pharmacist to be cautious.

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  • PDA advice for pharmacist to be cautious.

    What do you think mainly about the PDAs advice for pharmacists not to get involved in idle chit chat with pharmacy staff as they had to represent pharmacists who had complaints put against them for cases such as contribution to jokes of adult content when they thought they were all friends? Trust no one policy was advocated.

  • #2
    Do you have a link to the advice?

    Comment


    • #3
      https://www.the-pda.org/pda-insight-autumn-2015/
      The PDA Insight for Autumn 2015 focuses on a new government initiative for pharmacists to work in GP surgeries, professional indemnity arrangements, the potential benefits of hub and spoke dispensing and the launch of the locum campaign.

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      • #4
        Page 13 autumn 2015 issue. On the PDA website just click on the magazine cover to read.

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        • #5
          I wouldn’t say that it advises not to get involved in idle chit chat with pharmacy staff. We should all use common sense and be wary of things we say at work.

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          • #6
            Generally speaking, disciplinary procedures hold managers or the so called professions to a higher standard. It's just the cards are stacked against the complainants ever getting that far as the other side hold so much power. Some argue those two sentences are linked and should be linked.

            In The Republic, Plato poses the question of how people would behave with the Ring of Gyges. More than a couple of thousand years later this question is incredibly relevant, take MPs expences, take doping in athletics, take doping in cycling, take how those with power behave.

            As pharmacy is a retail environment, I think the use of the word 'banter' is appropriate. This word is used extensively in retail for all sorts of inappropriate behaviour.

            My more serious answer to that is, if the opening post thinks it's all a load of nonsense, then google Vento guidelines/bands. Employers pay out thousands in out of employment tribunal settlements for stuff people label as 'just bants'. It's just you never hear about it as NDAs are pretty standard in large companies for the payout and not opening your mouth and showing what a terrible bunch of people you used to work for in company x. Usually people are fairly shocked how large payments equate to particular behaviours.

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            • #7
              Best advice then do your job as a professional and don't get involved in idle chit chat. You may get acused falsely of all sorts. We are working and dealing with people of lower values sometimes telling a lie is ok to them. So be careful it's a jungle in community pharmacy.

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              • #8
                'Good mornimg Jane. Nice day isn’t it’ is obviously OK. 'Whay hay Jane, you look stunning to day.’ obviously isn’t.

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                • #9
                  I somehow can't see me saying you look stunning to a Jane...lol even though it is a nice compliment.

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                  • #10
                    Originally posted by the old merlin View Post
                    'Good mornimg Jane. Nice day isn’t it’ is obviously OK. 'Whay hay Jane, you look stunning to day.’ obviously isn’t.
                    Yes, this situation came up in a branch once for a multiple. He made a comment like "you look very nice" but was bad timing because of the position she was standing. His argument then was that female members of staff were making comments about attractive male staff members and he felt it was double standards.
                    therefore going forward it was made clear that "nobody makes any comment about anyone's appearance"

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                    • #11
                      True I hear staff saying "we had a hot locum guy yesterday" how come they dont accept it the other way around.

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                      • #12
                        Originally posted by Primrose View Post
                        Best advice then do your job as a professional and don't get involved in idle chit chat. You may get acused falsely of all sorts. We are working and dealing with people of lower values sometimes telling a lie is ok to them. So be careful it's a jungle in community pharmacy.
                        Thats not what the article says at all. You are interpreting it as though the pharmacist is the victim in this, whereas the article covers the possibility that the pharmacist could be involved in initiating the problem.

                        And on that note, may I refer you to Principle 3? You might take something useful from it.

                        Incidentally, is there a reason why the author of this article, and a number of others in the magazine, has chosen to remain anonymous? It would be helpful to know their background in order to be able to evaluate their suggestions.

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                        • #13
                          Originally posted by Primrose View Post
                          True I hear staff saying "we had a hot locum guy yesterday" how come they dont accept it the other way around.
                          I’ve worked with a large number of locums and doubt that statement is true. A ‘hot’ locum! Hahaha!

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                          • #14
                            Originally posted by sparkybw View Post

                            I’ve worked with a large number of locums and doubt that statement is true. A ‘hot’ locum! Hahaha!
                            Well, I did locums for several years, so ........

                            Comment


                            • #15
                              You need to be careful. What was once tolerated has, quite rightly, become untolerated.

                              Chit chat and other things can easily become misconstrued. But it is important as a manager and a leader that you recognise what is acceptable and what is not acceptable. Social interaction is an important part of any work function.

                              The question to ask is ‘do I know this person well enough for what I am about to say?’ And the other question is ‘can what I say be taken out of context?’

                              Would I innocently comment on whether a new hairstyle looks good on a female dispenser that I have known well for 10 years? — yes probably. Would I do the same for someone I met probably two days ago? — certainly not.

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