A year ago I poached a very experienced ACT from our local hospital. I've known her for over 20 years and was really keen for her to come and work for me. She probably spends about eight hours a week accuracy checking (partly because our workflow makes it difficult for her to be in a position to do more and partly because I don't think it would be fair to chain her to a checking bench for 36 hours a week). She's very hardworking and has a vast amount of knowledge but I am finding it difficult to keep her motivated as there doesn't seem to be enough challenge for her here. I've given her responsibility for the PCT public health campaigns and for this year's patient satisfaction survey, but she needs more to keep her interested. Anyone out there have any suggestions?
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How do I motivate an understretched technician?
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Re: How do I motivate an understretched technician?
Originally posted by johnep View PostGet her to do Diabetes, BP and INR checks and offer these as a service to the PCT. Could also do strip tests on urine samples etc.
johnep
Isn't the whole point of employing an ACT to get the pharmacist away from checking Rx's and out offering more of these enhanced services?
Could she be involved in a supervisory role over other staff? Perhaps she could do staff training sessions?
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Re: How do I motivate an understretched technician?
Make her your right arm "man" (lol, person).
-if you're doing something delegate a part of it to her, e.g. if your doing a clinic let her join in, see how to do it.
-let her assume the position of supervisor, where she's incharge when your not there.We are the music makers, We are the dreamers of dreamsand God damn we are that good
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