Hi, am new to this forum and I'm not sure if this has been addressed before. I would just like some input on this.
I have had quite a few bookings for Boots/alliance via my agency. The information from the agency states that no lunch break is included. I have then I have had my lunch in the dispensary while still being RP and providing full services. Now my claim has been put through but less 30 min "as I need to have a lunch break".
I rang the agency asking for guidance, they were not very helpful and just suggested I speak to the booker (area coordinator) . When phoning booker, I am told this is at manager's discretion. (?!)
I am thinking that since I agreed to work the hours without lunch break (assuring that I could get sufficient rest breaks through the day and eat in dispensary) they should pay me the full hours?
Had the agency said that lunch break was to be taken, I would sign off as RP and be free to leave the pharmacy as I am not being paid for that and thus would not be RP.
What is your opinion??
any input greatly appreciated, even if you think I'm being unreasonable, please feel free to say so.


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