Hi, I've recently started as a new manager and am having a few issues concerning the role of an ACT in the pharmacy.
The previous manager in the pharmacy would not clinically check repeat prescriptions unless something had changed from the previous month. However, with the installation of a new computer system looking back at records is no longer as easy as before. The previous manager also wouldn't complete a legal check of any kind on the Rx.
However, I have stated that I want to clinically (and legally) check every Rx before it is dispensed - if that means labelling then so be it - but this has been met with some animosity from the ACT as she thinks I'm undermining her job role.
I can think of numerous examples of where the pharmacist not seeing a Rx AT ALL during the dispensing process can go wrong. I was just wondering how other people see this situation?