Well Nik, I dont know where you work, but at the place I work and many places I have seen it is the counter staff who comes in contact with the patient or any customer entering the shop before even a Pharmacist/ dispensary staff talks to them. The idea is that if the dispensary staff go ill including the Pharmacist, then it may lead to closure of the Pharmacy or delay in providing services/ slow down the dispensing process. These are only postulates and no clarification is given yet. As a dispensary manager I got a call from the PCT enquiring the names of Pharmacists & staff working within the dispensary. They were not interested in knowing about the MC staff.
I hope they extend the scheme to the entire Pharmacy staff.
Shan![]()


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