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12th, September 2011, 09:49 PM #1
NVQ 3 question module 5
hi guys
i'm a little bit stuck what to write to this question;
Identify two types of customers, internal and external
I dont know if this is right internal customers will be managed repeats and tray patients and external are doctors nurses and carers??
thanks
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13th, September 2011, 06:26 AM #2
Re: NVQ 3 question module 5
Staff usually get a discount. However, not supposed to buy for friends, just for family.
johnep
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13th, September 2011, 07:52 PM #3
Re: NVQ 3 question module 5
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14th, September 2011, 03:21 PM #4
Re: NVQ 3 question module 5
internal customers are people who work for the same company as you external customers are for eg person coming in for a prescription or person wanting advice etc
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