NPSA Leaflet

[Linnear]

I know that this is from The Sun but it is scarily close to my remarks whenthe EPB was asked to consult on these documents!

Health | NHS | 'Patronising' guide to labels | The Sun |HomePage|News

Seemed an expensive document to say something which my 6 year old daughter could have worked out after standing in a dispensary for two hours.

[Pharmanaut]

Originally Posted by Linnear

I know that this is from The Sun but it is scarily close to my remarks whenthe EPB was asked to consult on these documents!

Health | NHS | 'Patronising' guide to labels | The Sun |HomePage|News

Seemed an expensive document to say something which my 6 year old daughter could have worked out after standing in a dispensary for two hours.

A lot of the reading in this document is a must for all students to read during their vacation from passing 'A' level before going up to Uni. Howeve,r we should not be as dismissive and at least read it for ourselves.

There are two nuggets in my view.
1. Do not dispense from labels. Always dispense from the Prescription. This is OK for now, but what happens when there is no prescription? EPSR2?
2. When a patient collects their medication the final final check is to unpack the bag and go through each item and dose as you pack it in the bag.


I'd like to get a discussion going on point 2, but please read it for yourself first - I may have interepreted it incorrectly.

As for how to sit a computer - who sits in a pharmacy?
Additionally the way some computer systems are arranged it is neither comfortable to use them standing up or sitting down. If this was an office environment it would not be tolerated.

[Jeff]

Originally Posted by Pharmanaut

2. When a patient collects their medication the final final check is to unpack the bag and go through each item and dose as you pack it in the bag.


I'd like to get a discussion going on point 2, but please read it for yourself first - I may have interepreted it incorrectly.

Discussed it at work today - questions about confidentiality - everything unpacked at the counter - what if it's not the patient who is collecting?

Jeff

[the old merlin]

Agree with Jeff. And AT THE COUNTER???

Maybe in a consulting room!

Anyone else remember the Monty Python sketch where the pharmacist came and said "All right, whose got the pox?"

[admin]

Originally Posted by the old merlin

Agree with Jeff. And AT THE COUNTER???

Maybe in a consulting room!

Anyone else remember the Monty Python sketch where the pharmacist came and said "All right, whose got the pox?"

I used to have this discussion at a couple of BTC branches I worked at all the time. Their policy was (maybe still is - I don't go there now) to dispense everything at a counter that had no privacy whatsoever, with all the drugs on view of the waiting public.

I asked the obvious - what about confidentiality? Their policy was to dispense Viagra in the back. I thought fine, but I'm not sure I would want everyone in the queue knowing if I was taking say Prozac, or I had angina, diabetes etc etc etc

Having your prescription done in the back, and passed out to you already in a bag obviously raised some eyebrows too - what's he getting that's so secret?????

Then of course comes the problem if there is a mistake - which there frequently was at that particular branch. I used to say to the dispenser "would you have another look at that for me please" but I'm sure the patient knew it was an error - why was his/her script going into the back again?

This never happened at that branch, but what do you do if the script is a forgery?

Just my initial houghts......I hated working this way!

[Pharmanaut]

Originally Posted by Jeff

Discussed it at work today - questions about confidentiality - everything unpacked at the counter - what if it's not the patient who is collecting?

Jeff

Good - have got the debate going at last.

[Titch]

My understanding is all Alliance stores will be converted to open dispensing format when rebranded to Boots.

Now is the time to raise concerns....

[ymdawd]

Originally Posted by Titch

My understanding is all Alliance stores will be converted to open dispensing format when rebranded to Boots.

Now is the time to raise concerns....

Now that scares the hell out of me. Not all of us want to be rebranded Boots.

ymdawd

[Titch]

Don't think there is any say to be had from what I hear from friends who work for one or the other.

[Robatcymraeg]

Originally Posted by ymdawd

Now that scares the hell out of me. Not all of us want to be rebranded Boots.

ymdawd

It's been suggested elsewhere that a formal complaint shoul dbe made to Stat Com about the lack of confidentiality in completely open dispensaries.

What does anyone think?