
Originally Posted by
SolomonQ
and let me guess...she has gone somewhere else!!! Thats what I mean if you be too direct you end up scaring the person away, as they already know in their minds they might be doing something wrong... but the aim is to help them not get them to go somewhere else, as then this just starts going in cycles.....
....had a group of people regularly asking for codeine linctus "for a dry tickly cough", could tell they were members of the same family 'cos of their northern accent and tall posture. we just told them we didnt stock any, I was quite good at putting up front showing ignorance, and recommending alternatives and asking for other smyptoms etc.. lol. maybe thats why they kept coming back.