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Originally Posted by the old merlin  Agree with Jeff. And AT THE COUNTER???
Maybe in a consulting room!
Anyone else remember the Monty Python sketch where the pharmacist came and said "All right, whose got the pox?" |
I used to have this discussion at a couple of BTC branches I worked at all the time. Their policy was (maybe still is - I don't go there now) to dispense everything at a counter that had no privacy whatsoever, with all the drugs on view of the waiting public.
I asked the obvious - what about confidentiality? Their policy was to dispense Viagra in the back. I thought fine, but I'm not sure I would want everyone in the queue knowing if I was taking say Prozac, or I had angina, diabetes etc etc etc
Having your prescription done in the back, and passed out to you already in a bag obviously raised some eyebrows too - what's he getting that's so secret?????
Then of course comes the problem if there is a mistake - which there frequently was at that particular branch. I used to say to the dispenser "would you have another look at that for me please" but I'm sure the patient knew it was an error - why was his/her script going into the back again?
This never happened at that branch, but what do you do if the script is a forgery?
Just my initial houghts......I hated working this way!