[Zoggite]

Sorry Animal, I didn't realise that you went in for that test in your own time! Not that it should matter; the company is still going to benefit from your additional qualifications, so I think it's only fair that they make it as easy & smooth as possible to gain these qualifications.
As for answering 'phone calls from Head Office, when you're not even supposed to be in work in the first place: well that's just not on! Just remember: it's the likes of us at the coalface who are earning the money to pay their wages, so they work for us and not the other way round!