[JustMe]

My friend who works as a pharmacist in one of the biggest pharmacy chain got a not very nice phone call from someone working directly for line manager. And was told that they reviewed the perscriptions and found out that she should be able to do at least certain number of MURs out of all those prescriptions (she didn't meet the MURs target for a week). She said "if you don't improve there are two pharmacist who could replace you. How does that sound to you?". My friend was left speachless, as you can imagine.

I wonder wheter what has been said over the phone can be called as threatening and bullying or is that a normal way to talk to the pharmacist who do not meet their MURs targets.

And is there anything she should/could do about it? Obviously going to a line manager is out of question as the whole company is very bullyish about doing MURs.