Quote:
Originally Posted by Droroin  Being a manager, and having done some locum work in the past i can sympathise with all posts here. I have tried to work in a logical manner but have difficulties with staffing which makes the continuity problem an issue. I always endevour to leave any known problems resolved and my staff always have my contact numbers and are told to call ifthere are any problems. It is also dependent on the company ethos I have worked for a smaller multiple and had great difficulty because of poor standards and no systems accross the board which meant it was difficult when expected to work in different branches. Overall as a profession I feel that we owe it to our own respect to treat all shops as our own, afterall we are responsible for any shop we are in and it is in our interest to ensure we keep a good reputation. |
My thoughts exactly.
Having a 'day book' which is really a diary where you can write notes is a boom.
For example today 6/10/07 : ordered xyz for Mrs B, delivery 10th. On the page for 10/10/07 write another note expect delivery xyz ordered 6/10/07 for Mrs B.
Its surprising how easy it is to chase up queries stuff expected on deliveries etc.