[KJShier]

I agree, there is very little I don't know about MediPhase. However etp, mur's, change in operating systems etc. kinda put MediPhase to bed. NexPhase development started around six years ago in India using VB6 programming code. This is now very outdated and wasn't really intended for database applications unlike FoxPro or Delphi.
Still we are where we are, hundreds of pounds of development later it would be a strong person to put their hands up and say "we got it wrong" and find an alternative product.
Don't give up yet. The boot's offering since the merger may bring some pleasing changes to the situation faced in the Alliance Boots branches.