Hi All
I was told last week by a staff member that the local police won't come to the store, unless the cost of the goods stolen is over £50. Surely that just tells everyone that as long as it's under £50 it's not a crime any more!
I have decided I am not tackling these people any more. It just puts myself at risk, and you never get thanked for it. I don't think the companies care if they lose stock, they expect to. I think the awful part is that the individuals that are attracted to a store, where goods can easily be stolen, put you and the staff at risk if challenged.
Like Zo and Linnear point out, the planogram is here to stay, and even if you have been selling whatever, to people for years, if it's not on the list it doesn't go up. The art of stocking what your customers actually want to buy is long gone.
Like Zo points out, some of the decisions are just plain stoopid: -
Quote:
|
We got the same reply when we mentioned our doubts as to the placing of Anusol & Preparation-H suppositories: on a shelf directly above the heating, and exposed to direct sunlight in the early afternoon... But we were told that we were not allowed to deviate from the Planogram, so we now stock boxes of soggy, greasy cardboard, and hope no-one needs piles suppositories...
|
The above does not make sense! You might as well put them in the microwave and throw them away. If you ran a business in this way you'd be bankrupt in a month!
On the subject of CCTV, I am not sure it's even worth having it. In this area you also need to have seen the person stealing, not just on the CCTV, but with your own eyes. The CCTV is then just used as back up evidence. I honestly think that with all the problems the Police have, this takes a low priority. It is a terrible cause of anxiety for some pharmacists, and facing shop lifters day after day can really get to you.