Hi
I just thought I'd do a quick description of my day's work today.
The area was in a rough part of Grimsby. At around 10.30am a car parked outside the pharmacy, a guy got out, and went into the house opposite. We heard a bit of shouting and looked out of the window just in time to see the guy from the car get whacked in face with what looked like an aluminium baseball bat. He had blood pouring from his mouth and nose, but got back in the car and drove away.
Later in the day two children brought in 3 scripts for around 10 items, for things including inhalers, epilepsy medication and anti-depressants. I told the girl (around 10 or 11) she wasn't allowed to take the drugs home, and she should send her mum back. She argued every way she could as to why she should get the drugs, from she was her mums carer, to her brother would be dead or in hospital tonight if he didn't get his inhalers.
I stood firm, obviously, and said there was no way she was taking those drugs out of the pharmacy. Her mother is known to the staff as an awful bullying aggressive woman, and has caused trouble by shouting and swearing because the same child has been refused these scripts before. I even suspected the mother probably told the girl to take a couple of the anti-depressants so she could try to sue us.
I said I'd get the driver to deliver the drugs the next day if her mother was ill, and the girl then told me the address was different to the one on the script. I phoned the surgery and they said they had sent letters to both addresses and got no replies, so they didn't know the families real address! The girl left the store, after telling me to f**k off! Nice from a kid hey?
I then spent the next hour or so preparing myself for a "showdown" with the mother but she didn't come. I'm glad I'm not there tomorrow!
To Zoggite's
Quote:
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Let's see YOUR face when your elderly mother's script has been screwed up(once again...) by the surgery on a friday afternoon before a Bank Holiday and she's running out of insulin and the Pharmacist tells you to sort it out yourself with the Doctors!
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The point is that it is the surgeries fault isn't it? I do chase up scripts for people, but like Linnear if they can't even be polite to me they can do it themselves.