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Old 9th, December 2006, 12:49 AM
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Default No "no blame culture" anymore?

Hi Everyone

I worked in a pharmacy that I usually do this week. The manager was putting into piles the reports of errors that had been done in the pharmacy. He was making a pile for each person that had done the error. Most did not reach the patient, but a few did. Fortunately there were no consequences.

So then I came across this article: -

http://www.pjonline.com/Editorial/20.../statcomm.html

If you read it, the interesting parts are: -

Quote:
Mr Adekaiyaoja had on occasions worked 46 hours or more in a week, including shifts of up to 14 hours.
Can anyone concentrate after working that long? Is there any wonder he made mistakes?

Quote:
Mr Hardy told the committee that he might have given Mr Adekaiyaoja too much leeway. He added: “Where we probably went wrong was trying to operate a culture of ‘no blame’ where we encouraged people to tell us about the dispensing errors. We have now changed that.”
So the company has now changed that to what? Will anyone ever report an error there ever again?

This guy did six dispensing errors, but one is listed as: -

Quote:
The supply of Medisense G2 sensor electrodes labelled as Medisense G2 test strips in response to a prescription calling for 4 x 50 Medisense Soft-sense test strips.
Is there anyone out there who has not got these things mixed up in the past? I am not saying making dispensing errors is acceptable, but everyone makes them. If you get caught then you are in trouble, but if you hide them well enough you are ok - is that right?

Quote:
“All in all,” concluded the chairman, “his conduct is to be regarded as reprehensible and, in our view, his conduct was not only such that he is unfit to be on the Register but we direct that his name should be removed. If there are circumstances in mitigation, which we doubt, none was presented before us, notwithstanding the fact that every opportunity was given to Mr Adekaiyaoja so to do.”
The people at the Statt Comm consider sitting there from 9.30am to 5.00pm to be a long day - anyone think to mention this guys 14 hour shifts?

Why isn't there a step that the statt comm can take, like say a period of re-training under supervision, until the pharmacist is signed off as to be competant again? Why do they regularly ruin people's lives, when the Shipmans of this world still work after being found to be addicted to morphine? Why can Dr's get away with virtually murdering people, and mistakes done by us get hit so hard? Why do we put up with this?

Why don't we all refuse to pay our fees and see what happens?
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