[Amba]

Come on. What's going on? What these people need is to go to a third world country and see the suffering and agony of parents for whom just finding food to feed their children is a daily struggle or to see the population of that country under some despot ruler killing all and sundry for a so called democracy.

In many countries the idea of an NHS system which subsidises their healthcare or the provision of clean water for drinking is just a pipe-dream. We are now told to look at continuity of care because the tablet some patient received was too small even though the explanation was simple it was totally disregarded. Does this not indicate to us that the general public don't perceive us as professionals because they don't trust us when we tell them something? Experts on medicines? Not according to this customer(notice "customer" and not patient/client).

Professional person has clients/patients, shop keeper has customers. When's the last time a doctor or nurse referred to his\her patients as customers?

We are a pseudo-profession. Chin up and fight the good fight. Chalk this one down to experience it may be your first but certainly not your last.