[SolomonQ]

I though Laura was on about a virus of some sort, as a google bot is a virtual phenomenon.

anyway I find ringing up the PPA is quite helpful as they can tell you the exact problem, it could even be to do with something else on the Rx,I would have thought that in its initial phase they would have had double checking i.e. firstly-quality testing where people manually check the processed Rxs for quality and secondly-rejected Rxs to make sure there is a legitamate reason.