Quote:
Originally Posted by johnep  The reason why loans are made rather than ES is because ES costs, whereas loans are Free.
Many times I have prepared to make an ES and the patient repeats the mantra 'Oh I don't pay'.
johnep |
ofcourse, that is the reason, but I find the best way around this would be for the patient to pay while collecting the ES, and when they come back next time with the Rx or you recieve it, you will take off the tablets you gave out and refund the ES cost, thats the fairest way,
..by loaning for nothing, pharmacies sell themselves short, and abviously the patient will expect that everytime, and with most patients you will find, if you oan them tablets a few times and then charge them, chances are they will get pi***d off anyway and go to a different pharmacy, so all the favours you did for the patient via the loans etc.. will go down the toilet.
Also consider, what if the patient gets the Rx and then goes and get it dispensed e.g. from a pharmacy next door to the surgery and then comes back to you with a strip of tablets to return the tablets you loaned them.
also i'm sure everyone knows, there is no obligation to charge for an emergency supply, so if the patient is that important, make an emergency supply, record it etc... but dont charge the patient, if it's like atenolol 25mg etc... these cost pittance anyway, so all you would lose out of is like 10-15p.