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Originally Posted by Sir_Dispensalot  ray, the laptop you are using is probably compromised in some way with spyware. i recommend a full scan of your system using windows defender, lavasoft's ad-aware, and spybot S&D to root out any nasties lurking on your hard drive. Then go online and use a free online antivirus scanner like the free one at panda's website, or download something like avast!, just in case you've got a trojan lurking in there.
Get a decent firewall like zonealarm - ie one which you have to grant permission for programs to connect to the net with.
when using email programs like outlook express, switch off the preview pane. using an online email client like yahoo, hotmail or googlemail is good as they scan all email attachments you get before you download them.
stop using internet explorer! Its security holes are frequently exploited by the shadier side of the net. Use firefox or opera instead as these browsers are far more secure.
Don't download games, software etc from the net unless you know they are from a reputable source and are ad/spyware free. A trawl through my stepdaughter's laptop found over 400 spyware programs downloaded from only a handful of games she downloaded.
last but not least your bank details may have been cloned from your card used in a dodgy chip & pin reader (petrol stations are rife with these) or a fake front fitted on a cash machine. Look at your cashcard. After the first 4 numbers on it you have your bank sort code then your account number. Then they have your name as it appears on your bank acct printed on the card. It isn't rocket science.
As lazy has outlined above, call your bank, call the police, get your bank acc no. changed too if it's a direct funds transfer. All the major banks have extensive experience dealing with identity theft. You will get your dosh back, but you might have to wait a couple of weeks for it. |
thanks for all the tips, will get them sorted later no, now i need to get my money back ad a priority and BLOCK the online banking service before he nicks the remaining 90 pounds in my account
i only used the petrol cash machine once in the past months, and yes it was 1 week before the money transfere occured. i
1-w can i prove for them that i DID NOT make a transfere to the guy listed undet my transaction history??? i dont believe the transfere was made ONLINE......
2-have never done an ONLINE bank transfere before, how could he add him self under the payee list? he is the only person........
3- will the polic be of any help in terms of providing a case reference if i call them from outside the UK??? or they have to come, sit with me, open a new case then provide me a ref number?
4- i had 1099 pound in my account, 1005 pounds have been stolen from me....... why not all???
i hate online banking, as soon i sort this problem, i will CLOSE my bank account with lloyds and go with another bank........ hell to online banking