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Old 24th, August 2008, 09:55 PM
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Raoul Raoul is offline
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Join Date: Apr 2008
Location: england
Posts: 528
Default Re: Generics/Branded products

one customer complaint and your gona be having a phone call from the superintendent's office.

this shows how they appreciate their customers, i know its annoying but well at least they care. let's face it, our patients are the customers, no one work for free. i agree that we should be able to spot those who should be treated as patients and those who are ust customers.

It took me a few days of contemplation to grasp the full stupidity of the situation, relating to an a "incident" that occured while I was locuming for Lloyd's. At most I would have expected to have had a call from the area manager, wanting to know the full situation and then if anything offering me the support, instead call from the head office trying to influence me to give out a POM without a Rx, because of a cock up they had made on a previous day.

do you mind adding some extra bits? supplying a POM without a script is against the laws and regulations, but remember that 1- it's a good practice to "loan" some tablets for a regular customer( you could tell from the PMR) 2- as far as you work for the patient's best interest, manage to arrange to get a script ASAP, notify the prescriber is needed, then you could simply do it.
3- don't tell this happened during this weekend, while surgery is closed.

again we need the extra bits of information to see what's going on mate


"we've made sure they (the locum) never come back here"
to be honest, i feel those sneaky staff members contribute for 30% of the stress the pharmacist suffer from!
-i.e could we have some checks plz
-i.e the same time, another staff ask for another check while preparing methadone
-i.e another one shouting for a check, the same guy informing you that you have Mr addict waiting for you, and hnd you the phone because someone want to speak to the p'cist
- then the most annoying thing is, they start talking about other locums, when you are there and how terrible they are ( hence you could simply find out what are they going to say about you next day)


they give you MUR targets in a pharmacy where you hardly have time to breathe all day),

as a locum, do you have MUR targets to meet?

but as a pre-reg I think its fine, they pay decent, the "course" keeps you on your toes, you get to know about all these enhanced services etc..(although they are only doing it for the money)

Finally some encouraging advice..... everyone managed to put me down while i was looking forward for Lloyds pre-reg offer! i still did not accept the offer!

Anyone got anything on boots?[/quote]

come on ppl, let's strike boots for a moment!
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