[johnep]

Not often I praise PMR systems but today PM proved its worth. had a phone call from a carer regarding a lady's medication and alteration to quantities as taking unexpected holiday. We were very busy and I regret I grasped only a few details as the carer did not know how to spell lady's name nor many other details. All I really had was the medicine name (mebeverine) and the adress nbr.

PM has a report 'dispensed items' which can give a list between any dates of which item has been dispensed to who. This turned up a couple of possibles.
I was then able to search the pts file on those who lived at the nbr given.

Bingo!, I soon had all the details needed.
Well done Pharmacy Manager,
johnep