lack of staff, ,and pay..
Up to last year I was managing a branch doing 8000 scripts a month. Most days I was the only one dispensing, checking, taking repeats over the phone. One member of staff was serving on the counter (so there were 2 of us in total). Never got any help from HO, i suppose i didnt complain loud enough. Mind you I was too exhausted anyway to pick up the phone to complain. All this was for 15.75 an hour. When I left I learnt they were paying a locum substantially more. Now they have a perm manager who said he was given a salary package he could't refuse (for sure it is not the 15.75 an hour). Plus they also helped him to recruit 2 more members of staff . Is there a case for me to complain? Can anyone advise?
Anyway on the subject of MUR, you cannot not do it, you get pestered with phone calls at least one a day. In the end I did it for a bit of peace and quiet. Am proud to say, i had only ever made a few minor errors during my 12 years on the register. What happened recently?... 2 errors on the trot all happened because i had to do mur and having scripts shuffed under my nose for checking. Staff was told not to disturb, but what can they do when customers get irate, they knock on your door expecting you to check the prescriptions. Do the nitwits agreeing to the new contract realise what they have done to the profession?. Doctors dentists dont move their backsides unless they get paid good money. We are old to jump and we ask how high...Any thoughts on this topic?
Last edited by uglybuginn; 7th, July 2006 at 10:16 PM.
Reason: additional info
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