[Linnear]

Originally Posted by Zoggite

My superintendent's recommendation was:
"When a patient asks for their prescription, hand them a pad & pen and ask them to write down their name and address, then go to the scripts shelf and find the matching bag; then, when you get back to the counter, you'll know you've got the right bag for the right patient"
Words failed me...

How about fingerprint analysis. An expert can do that in under an hour!

DNA match?

Seriously, If I ever catch any staff I work with reading out an address I point out that people will say yes to anything.

I regularly get people who respond to the question, "Your address is?"

with "Yes!"

The other ones that really annoy me are in order of narkiness:

1. Juniors. Get over it arsehole you're not that brilliant that we need another one of you! Give your kid another name

2. Double barrelled names. Or rather the people that let you look for twenty minutes unsuccessfully and then say "Oh! It's double-barrelled it might be under ...."

3. People who don;t use their real name. "What was the first name?" "Betty" Look for twenty minutes check computer then ask again. "It's definitely Betty?" "Yes, it won't be under anything else. Unless it might be under Grace. That's my name really."


The best of it is if they do get the wrong RX it's always our bloody fault!