Quote:
Originally Posted by johnep 
'Phoned by irate warden of care home re non delivery of dosette box for a resident. We had no script and our records showed script rquested but not received from surgery. Warden then 'phoned back to tell me that script had gone to our competitor who had delivered it, but in standard boxes. Pt rejected as said wanted in dosette box. The pharmacy collected and when I asked them, said script now destroyed. I cannot be sure but appears they had not 'phoned us to let us know.
The fact that the other pharmacist saw no reason to let us know he had received the script in error illustrates why pharmacists will never win. We attack each other and the DOH divides and rules.
johnep
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We had a case where a care worker took all the Rx for one month to the "wrong" pharmacy, and they arrived at the Home out of MDS. However, My advice was that the pharmacy had done absolutely nothing wrong, although I might have expected them to check. It was our (Care Home)'s mistake and we had to sort it out.
Cannot see that the "other pharmacy" did anything wrong in this case. However Rx now destroyed????